Howard Gadlin has been ombudsman and director of the Center for Cooperative Resolution at the National Institutes of Health since the beginning of 1999. Before that, from 1992 through 1998, he was university ombudsperson and adjunct professor of education at UCLA. He was also director of the UCLA Conflict Mediation Program and codirector of the Center for the Study and Resolution of Interethnic/Interracial Conflict. While in Los Angeles, he served as consulting ombudsman to the Los Angeles County Museum of Art. Prior to moving to Los Angeles, Gadlin was ombudsperson and professor of psychology at the University of Massachusetts, Amherst. He currently serves as chair of the Coalition of Federal Ombudsmen. Gadlin is past president of the University and College Ombuds Association and of The Ombudsman Association.