Ethan Katsh is professor of legal studies and director of the Center for Information Technology and Dispute Resolution at the University of Massachusetts at Amherst. He is the author of Online Dispute Resolution: Resolving Conflicts in Cyberspace (2001) and Law in a Digital World (1995). He has been visiting pro­fessor of law and cyberspace at Brandeis University, is chair of the UN Economic Commission for Europe Expert Group on ODR, and cochair of the Association of Conflict Resolution Section of Online Dispute Resolution. He is currently principal investigator for a National Science Foundation project involving the use of online dispute resolution in federal administrative agencies. His e-mail is katsh@legal.umass.edu; Website: http://www.odr.info .