Daniel L. Shapiro is associate director of the Harvard Negotiation Project. He also is on the faculty at Harvard Law School and the Psychiatry Department at Harvard Medical School/McLean Hospital. With a background in clinical psychology, Shapiro researches psychological dimensions of conflict management. He focuses particular attention on causes and prescriptive strategies for dealing with the psychological complexities of ethnopolitical conflict. To these ends, he provides negotiation consultation for governments and, starting in 1991, initiated a conflict management program across Eastern and Central Europe that now reaches close to one million people in twenty-one countries.